Accessibility

The Castle

Rosenborg Castle is a 400-year-old Renaissance castle with many stairs and narrow doorways. This means that the physical accessibility has some limitations.

Unfortunately, the castle does not have a lift.

No lift and many stairs

The castle has multiple levels, and the only access is via stairs, as the castle has no lift.

Wheelchair users will only be able to visit the ground level and the Treasury and only with assistance from a companion. There are steps leading to both levels, so your companion will need to assist you up and down the steps.

It is possible to bring a walking frame on all levels of the castle but only if you are able to carry it up and down the stairs yourself.

Please note that the entrance to castle is 96 cm wide, and the entrance to the basement is 130 cm wide.

Companion card

Visitors with a companion card from Disabled People’s Organisation Denmark can bring a carer/companion free of charge. You will need to present the companion card when you arrive. You can book a free companion ticket online or request one from the ticket desk when you arrive.

Please note that the companion must have the same entrance time slot as the visitor.

We recommend that you book tickets online, as there may be a long wait for admission tickets during busy periods. You can add a companion ticket when you choose tickets in the last stage of the ticket flow.

Disabled parking

Unfortunately, there is no parking (general or disabled) in the castle area or in the street outside the castle gate.

Seats and portable stools

In Christian V’s Hall on the ground level and in the Knights’ Hall on the top floor, there are seats where you can take a rest.

Accessible toilet

There is a toilet with disability access in the castle area.

Guide dogs and assistance dogs

Guide dogs and assistance dogs accompanying their owner are allowed throughout the palace. To qualify, the dog must be a trained assistance dog with a vest or other accessory clearly marked ‘Assistance dog’ or similar. The dog must be kept on a leash throughout your visit.

The Sunflower lanyard

If you have a hidden disability or condition, you can pick up a free Sunflower lanyard and a plastic sleeve for a personal card when you visit Rosenborg Castle. Both are available from the ticket desk in the Castle Shop.

The Sunflower lanyard is a discreet sign that the wearer might need a little extra time and understanding or a helping hand. As part of the Sunflower programme, our frontline staff have the awareness and training to provide the conditions for a safe and enjoyable visit.

You are always welcome to contact our frontline staff if you need assistance or are finding the situation difficult to handle.

Access Denmark

Rosenborg Castle is registered with Access Denmark.