Frequently Asked Questions

We highly recommend booking tickets online in advance, especially during the summer season and holidays, as time slots can sell out quickly. You can purchase your tickets directly on our Tickets page.

Yes, photography for private use is allowed without flash and tripod. For commercial photography, please contact our press department.

Large bags, backpacks, and suitcases are not permitted inside the castle. Bags larger than 15 x 23 x 15 cm must be stored in lockers. Lockers are available in the ticket shop area (requires a coin deposit).

Yes, there are lockers available for smaller items and coats. Please note that large items cannot be stored.

Guide dogs and service dogs are welcome inside the castle. Other dogs are not allowed inside but are welcome in the King's Garden on a leash.

No, there are no lifts in the castle. Access to the upper floors is via spiral staircases only. The Treasury is located in the basement and is also accessed via stairs.